FAQs

General Questions | Pole Specific Questions 1. Do I need a dance pole for Sheila Kelley's S Factor Studio Series Videos? 2. Do you have a video and DVD on learning how to pole dance? 3. Why do I want the Sheila Kelley’s S Factor Strip Workouts For Every Woman book? 4. Where can I buy Sheila Kelley's S Factor book and videos? 5. Is there a Sheila Kelley S Factor Studio near me? 6. Is there a Teacher Training program? 7. Why do I have to log in to use the shop? 8. I am having problems logging in to use the shop. What is wrong? 9. I need help with Sheila Kelley's S Factor Forums! 10. What is Sheila Kelley's S Factor? 11. When is Sheila Kelley's S Factor coming to my town? 12. Will Sheila Kelley's S Factor classes help build my self confidence and self esteem? 1. Do I need a dance pole for the new Sheila Kelley's S Factor Studio Series video/DVDs “S Factor : The Beginning” or “S Factor 2: Intermediate with Lap Dance”? No. “S Factor 1: The Beginning” is exactly that, the beginning of learning this amazing new language of movement. It is actually two tapes in one. It consists of the workout, which teaches the beginning movement, as well as the added bonus chapters that include striptease techniques and Sheila Kelley's S Factor lap dance routine. Women of any size, shape and age can do the tape. Sheila Kelley's S Factor students include women ranging from 18-94 years old. “S Factor 2: Intermediate with Lapdance”, is a bit more challenging and takes into consideration that you've already learned the fundamental movements through “The Basics” video or the new “S Factor 1: The Beginning”. As a bonus, you'll learn a new striptease with a new routine. Own that body, ladies! 2. Do you have a video and DVD on learning How to Pole Dance? Yes, we do! It's called “S Factor PoleWork 101”, and is part of the new Sheila Kelley's S Factor Studio Series. It includes 20 minutes of Sheila Kelley's Signature S Factor workout and then moves into pole dancing for strengthening arms and the upper body, followed by five Level 1 / Level 2 pole tricks: The Firefly, Ballerina, Corkscrew, Half-Pint, and the Swing Walk. Hold on cause you're gonna fly! 3. Why do I want/need the Sheila Kelley’s S Factor Strip Workouts For Every Woman book? It’s the official book written by Sheila Kelley and covers the original S Factor movement. It contains everything from learning how to poledance to step-by-step striptease tecniques to learning how to lapdance. It has fun tips on body care and clothing. Generally, the book is just “kick ass” and every woman in America should own it! Every one of us can enjoy and benefit from this step-by-step instruction for awakening of our inner self through relaxation, exercise, and a new appreciation of our bodies and minds. The book takes you by the hand through that process, with the reward of self-confidence and body liberation at the other end. Back to top 4. Where can I buy the Sheila Kelley’s S Factor Strip Workouts For Every Woman book and pole dancing videos? The S Factor videos are available exclusively at www.sfactor.com and in our studios. The book is available on www.sfactor.com, in our studios and at any bookstore throughout the country. Together, they make excellent gifts of fitness and empowerment for women you really care about... including yourself! 5. Is there a Sheila Kelley S Factor Studio near me? If you live in Southern California, there is one in Los Angeles (near Hollywood) on La Brea and Wilshire and on the Westside near Pico. We also have locations in Encino, CA and Orange County. If you live in Northern California, we have a studio in San Francisco and also hold workshops in Sacramento. For those of you on the East Coast, New York City has a studio in Chelsea and another studio in Roslyn (Long Island) and we offer classes in the Hamptons during the Summer. Don't forget about our amazing Chicago location. For everybody else, we are always holding workshops. Click here to find out when an S Factor Workshop will come to a location near you. We also offer Intensives if you can make it to one of our studios. Sample a taste of Sheila Kelley’s astonishing S Factor striptease classes that will increase sensuality, fitness and self-confidence. 6. Is there a Teacher Training program? We do have a program to train teachers for our existing and planned Sheila Kelley's S Factor studios. Each of the teachers that work at the studio has trained with Sheila Kelley for a minimum of 500 hours for two to six months in our Los Angeles studio. If you are interested in applying to train for one of our existing or planned studios (currently Los Angeles-including Orange County and the Valley, San Francisco, New York City, and Miami), please contact TeacherTraining at SFactor.com and we will provide you with information on studios opening near you. All training takes place in the Los Angeles studio. For more information follow this link. Back to top 7. Why do I have to log in to shop? Logging in to the shop is not Mandatory, but it does have a number of benefits: A) It creates an account so that if you return to shop, you will not have to re-enter your billing and shipping information. We do not keep your credit card numbers on file, so that information will have to be entered again. B) If you have problems with the shop, by calling us or emailing us with you ID, we can assist you in a more timely fashion. C) It will help us to process your orders faster so that you can get your products in a more timely manner. 8. I am having problems logging into the shop? What should I do? If you are having problems logging onto the S Factor Shop, please make sure you have taken all of these steps: If you are using Internet Explorer 6, Microsoft has issued an update that will be a part of their next service pack, but is affecting many websites now. Click here to visit the Microsoft site to download the IE6 Patch to fix your browser. A) If you are checking out and getting a Fatal Error after entering your shipping and billing information, you did not enter information into one of the necessary fields. Some typical errors are leaving out the phone or email, as well as entering a city if outside the United States. B) If you have an S Factor Account already, be sure are you using the correct Login and Password. The Login and Password are the two alphanumeric codes you entered when creating your S Factor Account. If you use the incorrect Login and Password you should be getting an error message stating that they are incorrect. C) If you have created an S Factor account and you are sure you are using the Login and Password you created, be sure you have Cookies Enabled. The S Factor Shop relies on Cookies to save the details of your shopping session. We do not use any tracking cookies to view your Internet Browsing outside of Sfactor.com. For more information about cookies and how to make sure they are turned on, please click here. D) If you are still having problems, please email us with your S Factor Account ID and a brief description of your problem, along with a list of the items you would like to order. You may also place your oder over the phone by calling 323.965.9685. 10. What is Sheila Kelley's S Factor? Sheila Kelley's S Factor is an aerobic striptease class and pole dancing workout developed by Sheila Kelley as a unique alternative to your regular fitness and exercise routine. For a more lengthy description follow this link to our Movement section. Back to top 11. When is Sheila Kelley's S Factor coming to my town? Expansion is always on our agenda. While you are waiting for Sheila Kelley's S Factor to get to your neck of the woods, check out Sheila’s luscious and motivational book and Sheila Kelley’s S Factor DVD/video Studio Series, which includes a beginner striptease workout, an intermediate striptease workout, and a beginning pole dance workout. Sheila does have Intensive Classes available for her out of town students who are dying to try pole dancing and striptease. Sample a taste of Sheila Kelley’s astonishing S Factor striptease classes that will charge you up and build your self-confidence. Back to top 12. Will Sheila Kelley's S Factor classes help build my confidence and self-esteem? Sheila Kelley's S Factor aerobic striptease and pole dancing classes definitely build confidence and self-esteem. Plus, enhance your sexuality, and contribute to your overall sense of happiness and well-being through pole dancing and striptease lessons. Sheila Kelley’s S Factor striptease and pole dancing workout classes help women feel better they feel about their bodies. It is not about being perfect... it's about loving the body you are in! Just one of the many things you will learn at Sheila Kelley’s S Factor. Warning: S Factor is reported to be Habit Forming! Back to top Pole Specific Questions | General Questions 1. What does removable mean? 2. What holds the pole in place? 3. I rent an apartment/home, will there be any damage to my ceiling or floor? 4. What if my ceiling height is less than eight feet? 5. Can I use the Pole on hardwood or tile floors? 6. Do I really need to consult a certified housing repairman for installation help? 7. My Pole is too long/short. What do I do? 8. What does the hook do? 9. What if I want to use my pole in multiple rooms? 10. How much room should I allow for around my pole? 11. My pole is starting to look dirty. How do I clean it? 12. What is the best way to store my Pole? 13. What is the diameter of the Pole? 1. What does removable mean? Removable means that the pole is not bolted to the floor or ceiling. After the initial installation it takes only seconds to put up or take down, with no tools needed. 2.What holds the pole in place? Our unique ceiling mount, which is disguised as a plant hook for discretion, along with a threaded compression system and rubber feet on the base hold the pole in place. The Pro Pole also comes with a friction ceiling mount that does not require a bolt into the ceiling, although you must still find a joist to straddle. Keep in mind this is held in place by friction and cannot withstand as large a side load as the bolted mount. 3. I rent an apartment/home, will there be any damage to my ceiling or floor? The ceiling mount requires only a single screw and can easily be covered with spackle when you move. The rubber feet on the base that grip the carpet for traction cause no damage. 4. What if my ceiling height is less than 8 feet? Not a problem, Email us before you order and we can make a pole to fit your ceiling height at no additional charge. A pole shorter than 8 feet will be adjustable up to 2 foot longer than the length you specify. Back to top 5. Can I use the Pole on hardwood or tile floors? We have a small pad available for use on non-carpeted flooring. 6. Do I really need to consult a certified housing repairman for installation help? Although it is not necessary to use a professional, we highly recommend it if you are not absolutely sure how to do the installation yourself. 7. My S Factor Pole is too long/short. What do I do? First re-measure your floor to ceiling height. The Pole comes standard to fit any size ceiling between 8 and 10 feet*. If after receiving your pole you realize your ceiling height is less than 8 feet, you need to ship your pole back to have it modified to fit your room. The modification is free, but you will be responsible for all shipping costs. Please call 877.700.7467 for the return shipping address. Under no circumstances should you try to modify the pole yourself. If your ceiling is between 8-10 feet, you will want the pole assembly to be 1 to 1.25 inches longer than that length. Next, as long as your height is within those parameters you can adjust the pole length by rotating the slider tube while applying slight pressure towards the foot of the pole. Turn clockwise to shorten, counter clockwise to lengthen. Click here for instructions. 8. What does the hook do? The hook has no function other than to disguise the mount. It does not hold the pole in place. When you do not have your Pole in place all that is left is a functional plant hook. Hopefully, this will eliminate any awkward questions your family or friends may ask about the mount. Back to top 9. What if I want to use my pole in multiple rooms? While you can move your ceiling mount from room to room (not recommended), it is much more convenient to place a mount in each room you plan to use your Dance Pole. Additional mounts are available in our online store. 10. How much room should I allow for around my pole? You should allow for enough room to do any dancing and/or pole tricks without obstruction. Use common sense. 11. My pole is starting to look dirty. How do I clean it? We recommend that you clean your Pole with a damp cloth. Window cleaner works well and is safe because it is diluted. Do no use solvents such as alcohol. 12. What is the best way to store my Pole? It is recommended that the pole be stored horizontally. This will insure that it has no chance of falling over causing injury to any person or damaging the finish. Back to top 13. What is the diameter of the Pole? The Pole is standard 2 inch OD. This is what is found in most clubs and salons worldwide.